MMSP Hub

The Fulcrum Group, Inc.

Managed IT services · Keller, TX

#4 of 25 in the Dallas metro91/100MSP Hub Score
Find The Fulcrum Group, Inc. reviews on Google
Visit website(817) 337-0300

About The Fulcrum Group, Inc.

What The Fulcrum Group, Inc. does

The Fulcrum Group, Inc. provides managed IT services for Dallas-Fort Worth organizations, covering managed cybersecurity (SPOT Shield bundles and specialty services such as detection and response and penetration testing), cloud computing, business VoIP, Microsoft 365 support, and AI consulting. Its offerings also include fractional CIO strategy through its STARPower process and a service desk.

Who The Fulcrum Group, Inc. works with

The company says it typically works with businesses, nonprofits, municipalities, and healthcare organizations with 20 to 150 employees. Its site describes its base as Dallas-Fort Worth and includes offerings for local government and water district clients.

How The Fulcrum Group, Inc. works

The site states that services are offered on a flat-rate basis under SPOT Managed IT agreements, with most issues resolved remotely and on-site visits when needed. Main service desk hours are Monday through Friday, 7:30am to 5:30pm, with after-hours on-call support and 24/7 network monitoring.

What stands out

The company states it has been in business since 2002 and that it keeps a CISSP-certified security professional on staff. It also states it is a Texas-owned company based in Keller, holds State of Texas HUB Certified IT Vendor status, and offers a satisfaction guarantee and a stated emergency response time of one hour or less.

Summarized by MSP Hub from fulcrumgroup.net. Claims are the company's own.

Services

  • Managed IT
  • Help desk
  • Cybersecurity
  • Cloud & Microsoft 365
  • Backup & disaster recovery
  • VoIP & phones
  • Co-managed IT
  • IT strategy / vCIO
  • Compliance

Industries served

  • Government
  • Nonprofit
  • Healthcare

Compliance support

  • HIPAA
  • PCI DSS
  • CJIS
  • FTC Safeguards
  • FINRA/SEC

Partners & certifications

  • State of Texas HUB Certified IT Vendor
  • Texas DIR Contract
  • Sangoma Switchvox

Frequently asked questions about The Fulcrum Group, Inc.

What services does The Fulcrum Group, Inc. offer?

The Fulcrum Group, Inc. is a managed service provider based in Keller, TX. Its website lists managed it, help desk, cybersecurity, cloud & microsoft 365, backup & disaster recovery, voip & phones, co-managed it, it strategy / vcio and compliance.

Does The Fulcrum Group, Inc. support HIPAA compliance?

Yes. The Fulcrum Group, Inc. says it helps clients meet HIPAA, PCI DSS, CJIS, FTC Safeguards and FINRA/SEC.

Which industries does The Fulcrum Group, Inc. work with?

The Fulcrum Group, Inc. names government, nonprofit and healthcare among the industries it serves.

Where is The Fulcrum Group, Inc. located?

The Fulcrum Group, Inc. lists its office at 1670 Keller Parkway, Suite 130, Keller, TX 76248-3769. It serves Dallas-Fort Worth, Texas.

How does The Fulcrum Group, Inc. price its services?

According to its website: Flat-rate monthly managed services. Ask the company for a quote based on your number of users and devices.

How does The Fulcrum Group, Inc. rank among MSPs in Dallas?

The Fulcrum Group, Inc. ranks #4 of 25 MSPs in the Dallas metro, with an MSP Hub Score of 91/100. The score reflects what the company documents publicly: years in business, managed services coverage, compliance support, industries served and pricing transparency. To read its reviews, use the Google link at the top of this page.

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