MMSP Hub

Ighty Support

Managed IT services · Carrollton, TX

About Ighty Support

What Ighty Support does

Ighty Support provides managed IT services in the Dallas-Fort Worth area, including 24/7 helpdesk support, proactive monitoring, backup and disaster recovery, and cybersecurity. The company also offers structured cabling installation and security systems installation, including security cameras and access control.

Who Ighty Support works with

The company states it works with small, medium, and large businesses across diverse industries, including healthcare, law, fintech, manufacturing, education, and government offices. Its service area is listed as Dallas-Fort Worth cities, and its website also claims availability in 100+ cities.

How Ighty Support works

The website describes a flat monthly per-user pricing structure with month-to-month plans and no lock-in contract, along with a free IT assessment and onboarding process. Business-hours and after-hours support are described, and the company states that its engineers are based in the DFW area and dispatch on-site.

What stands out

The company states it has operated since 2011, is Texas licensed and insured, and claims contractual SLA commitments with automatic invoice credits for missed response times. Its website also lists certifications and awards, though some of these claims are not independently verified on the site.

Summarized by MSP Hub from ightysupport.com. Claims are the company's own.

Services

  • Managed IT
  • Help desk
  • Cybersecurity
  • Cloud & Microsoft 365
  • Backup & disaster recovery
  • Networking
  • VoIP & phones
  • IT strategy / vCIO
  • Compliance
  • Structured cabling

Industries served

  • Healthcare
  • Legal
  • Manufacturing
  • Education
  • Government
  • Nonprofit
  • Logistics
  • Automotive
  • Retail
  • Real estate
  • Accounting & finance
  • Hospitality

Compliance support

  • HIPAA
  • PCI DSS

Partners & certifications

  • Microsoft 365
  • Azure
  • Google Workspace
  • Intune
  • Cisco
  • Ubiquiti
  • Datto
  • Duo
  • CrowdStrike
  • SentinelOne

Frequently asked questions about Ighty Support

What services does Ighty Support offer?

Ighty Support is a managed service provider based in Carrollton, TX. Its website lists managed it, help desk, cybersecurity, cloud & microsoft 365, backup & disaster recovery, networking, voip & phones, it strategy / vcio, compliance and structured cabling.

Does Ighty Support support HIPAA compliance?

Yes. Ighty Support says it helps clients meet HIPAA and PCI DSS.

Which industries does Ighty Support work with?

Ighty Support names healthcare, legal, manufacturing, education, government, nonprofit, logistics, automotive, retail, real estate, accounting & finance and hospitality among the industries it serves.

Where is Ighty Support located?

Ighty Support lists 2 offices, including 1509 W Hebron Parkway, Suite Number 120, Carrollton, TX 75010. It serves Dallas-Fort Worth, Texas, with offices in Dallas and Fort Worth area.

How does Ighty Support price its services?

According to its website: Month-to-month per-user plans: Essentials at $49/user and Managed+ at $79/user, plus custom compliance packages. Ask the company for a quote based on your number of users and devices.

How does Ighty Support rank among MSPs in Dallas?

Ighty Support ranks #14 of 25 MSPs in the Dallas metro, with an MSP Hub Score of 77/100. The score reflects what the company documents publicly: years in business, managed services coverage, compliance support, industries served and pricing transparency. To read its reviews, use the Google link at the top of this page.

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