MMSP Hub

Fluid IT

Managed IT services · Lewisville, TX

#23 of 25 in the Dallas metro42/100MSP Hub Score
Find Fluid IT reviews on Google
Visit website(888) 992-1230

About Fluid IT

What Fluid IT does

Fluid IT is a managed IT services provider offering managed IT support, managed cybersecurity (including 24x7 monitoring, vulnerability and threat response, perimeter management, and backup and disaster recovery), Azure cloud hosting and lifecycle management, and managed Microsoft 365 and Teams configuration. The company also offers virtual CIO and technology roadmap services and a help desk with unlimited support for all users.

Who Fluid IT works with

The company states it works with SMBs and supports companies of all sizes, with its typical client in the small to mid-market segment of 25 to 200 employees. It names industries including accounting, healthcare, legal, logistics, manufacturing, oil and gas, and real estate, and it is based in Lewisville, Texas, serving the Dallas/Fort Worth area, including Frisco, McKinney, and Plano.

How Fluid IT works

Managed IT plans are priced per user and are all-inclusive, with annual terms and monthly invoices accepted by check, credit card, or ACH. The company reports 2-hour response SLAs with typical responses within 15 minutes, uses remote tools first and sends onsite technicians when needed, and bills projects separately after approval. Onboarding typically begins within a week after a discovery process.

What stands out

The company states it is a Certified Microsoft Cloud Solutions Tier 1 Provider (CSP) and reports a 99% client retention rate, and it lists 24x7 monitoring by US-based cybersecurity engineers. It also says it has scaled startups from 6 employees to 1,600.

Summarized by MSP Hub from fluiditservices.com. Claims are the company's own.

Services

  • Managed IT
  • Help desk
  • Cybersecurity
  • Cloud & Microsoft 365
  • Backup & disaster recovery
  • IT strategy / vCIO
  • Compliance
  • Hardware procurement

Industries served

  • Accounting & finance
  • Healthcare
  • Legal
  • Logistics
  • Manufacturing
  • Real estate

Partners & certifications

  • Certified Microsoft Cloud Solutions Provider (CSP) Tier 1
  • Microsoft Tier 1 Partnership

Frequently asked questions about Fluid IT

What services does Fluid IT offer?

Fluid IT is a managed service provider based in Lewisville, TX. Its website lists managed it, help desk, cybersecurity, cloud & microsoft 365, backup & disaster recovery, it strategy / vcio, compliance and hardware procurement.

Which industries does Fluid IT work with?

Fluid IT names accounting & finance, healthcare, legal, logistics, manufacturing and real estate among the industries it serves.

Where is Fluid IT located?

Fluid IT lists its office at 301 Leora Lane, Suite 420, Lewisville, TX 75056. It serves Dallas, Fort Worth, Frisco, McKinney, Plano; Dallas-Fort Worth Metroplex.

How does Fluid IT price its services?

According to its website: All-inclusive per-user monthly pricing with annual term; projects billed separately. Ask the company for a quote based on your number of users and devices.

How does Fluid IT rank among MSPs in Dallas?

Fluid IT ranks #23 of 25 MSPs in the Dallas metro, with an MSP Hub Score of 42/100. The score reflects what the company documents publicly: years in business, managed services coverage, compliance support, industries served and pricing transparency. To read its reviews, use the Google link at the top of this page.

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