MMSP Hub

PalmTech

Managed IT services · West Palm Beach, FL

#5 of 29 in the West Palm Beach metro76/100MSP Hub Score
Visit website(561) 969 1616

About PalmTech

What PalmTech does

PalmTech, a West Palm Beach managed IT provider, offers managed IT services including a 24/7/365 helpdesk, endpoint detection and response, network support, proactive maintenance, and Microsoft 365 support. Its other service areas cover IT security (cybersecurity and antivirus, managed SOC, email protection, backup and disaster recovery, multi-factor authentication, security awareness training), infrastructure and cloud (IaaS, cloud migration, VoIP), and professional IT services such as virtual CIO and IT project management.

Who PalmTech works with

The company says it serves businesses with 25 to 150 employees based in West Palm Beach and surrounding South Florida, and it names nonprofits, construction, legal, healthcare, and manufacturing as industries it focuses on. It also states that it works with businesses in other industries.

How PalmTech works

The company states it has no onboarding fees, no lock-in contracts, and a 90-day no lock-in guarantee, and it describes same-day responses with next-day onsite visits when hands-on work is needed. Its site also mentions flexible agreements and says that clients can be started with no upfront cost.

What stands out

The company says it has been operating since 2003 and reports a CSAT score of 9.85 and an 85% first-call resolution rate. It also offers a free executive compliance and cyber risk readiness review and free penetration testing for selected devices.

Summarized by MSP Hub from palmtech.net. Claims are the company's own.

Services

  • Managed IT
  • Help desk
  • Cybersecurity
  • Cloud & Microsoft 365
  • Backup & disaster recovery
  • Networking
  • VoIP & phones
  • Co-managed IT
  • IT strategy / vCIO
  • Compliance

Industries served

  • Healthcare
  • Legal
  • Construction
  • Manufacturing
  • Nonprofit

Frequently asked questions about PalmTech

What services does PalmTech offer?

PalmTech is a managed service provider based in West Palm Beach, FL. Its website lists managed it, help desk, cybersecurity, cloud & microsoft 365, backup & disaster recovery, networking, voip & phones, co-managed it, it strategy / vcio and compliance.

Which industries does PalmTech work with?

PalmTech names healthcare, legal, construction, manufacturing and nonprofit among the industries it serves.

Where is PalmTech located?

PalmTech lists its office at 1025 N. Florida Mango Rd. Suite 5, West Palm Beach, FL 33409. It serves West Palm Beach and surrounding South Florida.

How does PalmTech price its services?

According to its website: Flat agreements with no onboarding fees and a 90-day no lock-in period. Ask the company for a quote based on your number of users and devices.

How does PalmTech rank among MSPs in West Palm Beach?

PalmTech ranks #5 of 29 MSPs in the West Palm Beach metro, with an MSP Hub Score of 76/100. The score reflects what the company documents publicly: years in business, managed services coverage, compliance support, industries served and pricing transparency. Its live Google rating is shown at the top of this page.

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