GXA
Managed IT services · Richardson, TX
About GXA
What GXA does
GXA is a managed IT provider offering fully outsourced and co-managed IT departments, with virtual CIO and virtual IT manager leadership, managed cybersecurity through its gShield program, cloud and Microsoft 365 services, backup and disaster recovery, network management, and AI and digital transformation consulting. The company also lists project services such as cloud migrations, office relocations, and system implementations.
Who GXA works with
The company states that it serves growing businesses in the Dallas-Fort Worth area and across Texas, with headquarters in Richardson. It lists industry focus areas including healthcare, financial services, manufacturing, professional services, commercial real estate, architecture/engineering/construction, education, nonprofits, and technology.
How GXA works
Clients can choose gComplete, a fully managed model for companies with no internal IT staff, or gPartner, a co-managed model for companies with about 1 to 5 internal IT staff. The site describes a predictable monthly cost that includes tools and monitoring, quarterly business reviews, 24/7 support with a 15-minute average response time, and monthly on-site visits by the virtual IT manager in its AEC materials.
What stands out
The company reports 21 years in business, SOC 2 Type II attestation, ISO 9001:2015 certification, and CISSP-certified leadership, and it lists Microsoft Solutions Partner and Vanta Partner status. Its website also cites 44,810 issues resolved in 2025 and a 4.9 rating from 128 reviews.
Summarized by MSP Hub from gxait.com. Claims are the company's own.
Services
- Managed IT
- Help desk
- Cybersecurity
- Cloud & Microsoft 365
- Backup & disaster recovery
- Networking
- Co-managed IT
- IT strategy / vCIO
- Compliance
- Hardware procurement
Industries served
- Healthcare
- Accounting & finance
- Construction
- Manufacturing
- Engineering & architecture
- Nonprofit
- Education
- Real estate
- Professional services
Compliance support
- HIPAA
- SOC 2
- PCI DSS
- CMMC
- NIST
- GLBA
Partners & certifications
- Microsoft Solutions Partner
- Microsoft Security Partner
- Vanta Partner
- SOC 2 Type II attested
- ISO 9001:2015
- CISSP-certified leadership
Frequently asked questions about GXA
What services does GXA offer?
GXA is a managed service provider based in Richardson, TX. Its website lists managed it, help desk, cybersecurity, cloud & microsoft 365, backup & disaster recovery, networking, co-managed it, it strategy / vcio, compliance and hardware procurement.
Does GXA support HIPAA compliance?
Yes. GXA says it helps clients meet HIPAA, SOC 2, PCI DSS, CMMC, NIST and GLBA.
Which industries does GXA work with?
GXA names healthcare, accounting & finance, construction, manufacturing, engineering & architecture, nonprofit, education, real estate and professional services among the industries it serves.
Where is GXA located?
GXA lists its office at 269 W. Renner Pkwy, Richardson, TX 75080. It serves Dallas-Fort Worth and across Texas, headquartered in Richardson.
How does GXA price its services?
According to its website: Predictable flat monthly cost for all tools, software and monitoring included. Ask the company for a quote based on your number of users and devices.
How does GXA rank among MSPs in Dallas?
GXA ranks #19 of 25 MSPs in the Dallas metro, with an MSP Hub Score of 68/100. The score reflects what the company documents publicly: years in business, managed services coverage, compliance support, industries served and pricing transparency. To read its reviews, use the Google link at the top of this page.
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