MMSP Hub

Direct Technology Group

Managed IT services · Deerfield Beach, FL

#11 of 34 in the Fort Lauderdale metro76/100MSP Hub Score
Visit website(954) 739-4700

About Direct Technology Group

What Direct Technology Group does

Direct Technology Group is a Deerfield Beach, Florida provider of managed IT support, offering a flat-rate outsourced IT department with 24/7 help desk, remote monitoring and maintenance, and co-managed IT. Its service catalog also covers security (unified threat management, content filtering, spam protection, Sophos solutions, email encryption), cloud and hosted services, backup and disaster recovery, hardware sales and repair, and VoIP and communications.

Who Direct Technology Group works with

The company says it serves small and medium-sized businesses in the Florida area, and its site names healthcare, education, point-of-sale, and supply chain and logistics as industries it works with. Client testimonials on the site include a school district and corporate technology departments.

How Direct Technology Group works

Services are sold as a flat monthly rate, with a live help desk available 24 hours a day, 7 days a week and, according to the site, unlimited on-site support visits as an option. The company describes automated monitoring of servers and workstations and includes security patches and virus protection updates in the flat rate. The site also offers a network audit and consultation requests as the starting point for new clients.

What stands out

The company states it has provided IT support since 2007 and lists official dealer or reseller relationships with HP, Dell, and Lenovo, plus a Sophos solutions offering. Its site contrasts its flat-rate model with hourly break-fix billing, though it does not cite independent certifications or guarantees.

Summarized by MSP Hub from directtechnologygroup.com. Claims are the company's own.

Services

  • Managed IT
  • Help desk
  • Cybersecurity
  • Cloud & Microsoft 365
  • Backup & disaster recovery
  • Networking
  • VoIP & phones
  • Co-managed IT
  • IT strategy / vCIO
  • Hardware procurement
  • Structured cabling
  • Computer repair

Industries served

  • Healthcare
  • Education

Compliance support

  • HIPAA

Partners & certifications

  • Sophos
  • HP Official Dealer
  • Official Dell Dealer
  • Lenovo Official Reseller
  • Microsoft Partner Network

Frequently asked questions about Direct Technology Group

What services does Direct Technology Group offer?

Direct Technology Group is a managed service provider based in Deerfield Beach, FL. Its website lists managed it, help desk, cybersecurity, cloud & microsoft 365, backup & disaster recovery, networking, voip & phones, co-managed it, it strategy / vcio, hardware procurement, structured cabling and computer repair.

Does Direct Technology Group support HIPAA compliance?

Yes. Direct Technology Group says it helps clients meet HIPAA.

Which industries does Direct Technology Group work with?

Direct Technology Group names healthcare and education among the industries it serves.

Where is Direct Technology Group located?

Direct Technology Group lists its office at 1358 W Newport Center Dr, Deerfield Beach, FL 33442. It serves Florida (Fort Lauderdale / Deerfield Beach area).

How does Direct Technology Group price its services?

According to its website: Flat monthly rate for managed IT support. Ask the company for a quote based on your number of users and devices.

How does Direct Technology Group rank among MSPs in Fort Lauderdale?

Direct Technology Group ranks #11 of 34 MSPs in the Fort Lauderdale metro, with an MSP Hub Score of 76/100. The score reflects what the company documents publicly: years in business, managed services coverage, compliance support, industries served and pricing transparency. Its live Google rating is shown at the top of this page.

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