About ConnectOn
What ConnectOn does
ConnectOn offers managed and co-managed IT services, including help desk and service desk support, a Network Operations Center (HiveNet), and a 24/7 Security Operations Center (HiveOps). It also provides business continuity and disaster recovery services (HiveDR), including incident response, ransomware remediation, and annual disaster recovery testing.
Who ConnectOn works with
The company says it serves mid-market, enterprise, and business organizations, and its website cites clients in Tampa and throughout the country as well as worldwide. It names government agencies, school districts, medical providers, and manufacturers among the types of organizations it has supported in ransomware recovery.
How ConnectOn works
Clients can choose fully managed IT, where ConnectOn acts as the client's IT department, or co-managed IT that supplements an internal team. Each client is assigned a Primary Engineer and an Account Executive, and the company offers 24/7 on-site and remote support. Ransomware incident response is billed at an hourly rate, and a free consultation is offered.
What stands out
The company states it has been in business for 40 years and says it was one of the first managed service providers in the United States, tracing its origins to 1982. Its website says it has handled a combined 120 ransomware remediations and describes SOC 2 Type 2 attestation in a news post.
Summarized by MSP Hub from connecton.com. Claims are the company's own.
Services
- Managed IT
- Help desk
- Cybersecurity
- Cloud & Microsoft 365
- Backup & disaster recovery
- Networking
- Co-managed IT
- IT strategy / vCIO
- Compliance
Partners & certifications
- SOC 2 Type 2 attestation (announced)
- Ceeview partner (business services management)
Frequently asked questions about ConnectOn
What services does ConnectOn offer?
ConnectOn is a managed service provider based in Tampa, FL. Its website lists managed it, help desk, cybersecurity, cloud & microsoft 365, backup & disaster recovery, networking, co-managed it, it strategy / vcio and compliance.
Where is ConnectOn located?
ConnectOn lists its office at 4925 Independence Parkway, Suite 400, Tampa, FL 33634. It serves Tampa, FL; serves clients throughout the country and internationally.
How does ConnectOn rank among MSPs in Tampa?
ConnectOn ranks #17 of 34 MSPs in the Tampa metro, with an MSP Hub Score of 61/100. The score reflects what the company documents publicly: years in business, managed services coverage, compliance support, industries served and pricing transparency. Its live Google rating is shown at the top of this page.
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